Two licensees, one name
This is the fact the page exists to explain. The Rainbow Riches name is run, under UK Gambling Commission licences, by two different operators: Gamesys (UKGC reference 38905) and Light & Wonder International (UK) (reference 39175). Both are genuine UK licensees. Neither is unlicensed. But they are separate companies, and the register shows the brand name split across the two of them.
That is unusual, and it is exactly the kind of thing that breeds confusion — and, downstream, “scam” searches from players who can’t reconcile what they’re seeing. If you found two “Rainbow Riches” sites with different terms, different support and different account experiences, you were not imagining it. You were looking at two operators sharing a famous name. The brand is licensed; the question that actually affects you is which licensee you signed up with.